Terms of service

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Welcome to Indigo Party Scoops. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Business Name: Indigo Party Scoops
Email: indigopartyscoops@gmail.com
Website: www.indigopartyscoops.com

Throughout these Terms, "we", "us", "our", and "Indigo Party Scoops" refer to the business operating this website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have the consent of a parent or guardian.
You have the legal capacity to enter into a binding agreement.
All information you provide is accurate and current.

3. Products

Indigo Party Scoops sells mystery scoop products and related items.

By purchasing a mystery scoop product, you acknowledge that:

Contents are randomly selected.
Scoops may vary between orders.
Promotional photos are examples only.
You may receive duplicate items when purchasing multiple scoops unless otherwise specified.

We make reasonable efforts to accurately describe products but do not guarantee that descriptions, images, or other content are completely error-free.

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

Refuse any order.
Cancel an order due to pricing errors.
Limit quantities purchased.
Cancel orders suspected of fraud or misuse.

If a payment has been taken for a cancelled order, a full refund will be issued.

5. Pricing and Payments

All prices are displayed in Australian Dollars (AUD).

Prices include GST where required by law unless otherwise stated.

Payment must be received in full before an order will be processed and shipped.

We reserve the right to update prices at any time without notice.

6. Shipping

Shipping timeframes are estimates only and are not guaranteed.

Delivery delays may occur due to circumstances outside our control, including postal service disruptions, weather events, and public holidays.

Please refer to our Shipping Policy for further details.

7. Returns and Refunds

Due to the surprise nature of our mystery scoop products, we do not offer refunds or exchanges for:

Change of mind
Personal preferences regarding mystery scoop contents
Receiving items different from examples shown in promotional materials
Duplicate items received in separate mystery scoops

However, nothing in these Terms excludes your rights under the Australian Consumer Law.

Customers may be entitled to a refund, repair, replacement, or other remedy where goods:

Are faulty or damaged
Are not of acceptable quality
Are not fit for their intended purpose
Do not match their description

For assistance, please contact us at [Insert Email Address].

8. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies available under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product names
Product descriptions
Images
Graphics
Website design

is the property of Indigo Party Scoops unless otherwise stated.

You must not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

10. User Conduct

You agree not to:

Use the website unlawfully.
Interfere with the operation of the website.
Attempt to gain unauthorised access to our systems.
Submit false or misleading information.
Engage in fraudulent activity.

11. Limitation of Liability

To the maximum extent permitted by law, Indigo Party Scoops is not liable for any indirect, incidental, special, or consequential loss arising from:

Use of our website
Purchase of products
Delays in delivery
Technical interruptions

Where liability cannot be excluded by law, our liability is limited to the remedies available under Australian Consumer Law.

12. Privacy

Your use of this website is subject to our Privacy Policy, which explains how we collect, store, and use your personal information.

13. Website Availability

We do not guarantee that our website will always be available, secure, or free from errors.

We may suspend, modify, or discontinue any part of the website without notice.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The most current version will always be published on our website. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of South Australia and the Commonwealth of Australia.

Any disputes relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of South Australia.

16. Contact Us